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Thursday, November 7, 2019

Some UPDATES from SU!

Delicata® Ink Pads and Refills 
Available While Supplies Last ONLY-
We have received shipments of Delicata ink pads and refills and they will be available to purchase before the end for the 2019 holiday catalog sales period (January 2, 2020).
UPDATED INFO on 11/7/19 at 5:30 p.m.
  • Celestial Copper Ink Pad (item 150707)* SOLD OUT- not orderable
  • Celestial Copper Ink Refill (item 150708)* SOLD OUT- not orderable
  • Golden Glitz Ink Pad (item 150711)- low inventory
  • Golden Glitz Ink Refill (item 150712) *SOLD OUT- not orderable
  • Silvery Shimmer Ink Pad (item 150709)
  • Silvery Shimmer Ink Refill (item 150710)* SOLD OUT- not orderable
*North America only: Our Celestial Copper Ink Refill inventory has already been depleted and has been turned off.

Due to amount of time it takes to receive shipments of these items, they will not be carrying over into the 2020 occasions catalog. Additionally, when inventory for each item is depleted, that item will be turned off.
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Purple Posy Ink To Be Discontinued-
Despite our efforts to resolve issues with Purple Posy ink, we have learned that the ink color is still shifting over time. This means that the color is coordinating more loosely than we typically allow with our colors. Due to these ongoing challenges, we have decided to discontinue Purple Posy classic ink. As of November 5, 2019,  we shut off the following items & they will no longer be available to purchase:
  • Purple Posy Classic Stampin’ Pad (item 150084)
  • Purple Posy Classic Stampin’ Ink Refill (item 150091)
  • 2019–2021 In Color Classic Stampin’ Pad Assortment (item 150087)
 The three item numbers listed above may still appear in the 2020–2021 annual catalog, but will not be available to purchase as of November 5, 2019. All other Purple Posy products (such as Purple Posy Stampin’ Write Marker, Purple Posy Cardstock, Purple Posy Stampin’ Blends, etc.) will remain available for purchase.

All of Stampin’ Up!’s exclusive ink colors are run through a vigorous series of tests to get ahead of challenges like this, and to ensure colors are accurate and meet our standards of coordination. Purple Posy did pass regular testing standards in time-simulating ovens, but we have now identified that it fell short when it came to actual time passing. The color begins to shift once the ink has rested in the ink pad for about six weeks.

It is rare for Stampin’ Up! or our ink manufacturer to have such persistent issues with ink; Purple Posy has certainly been an abnormal one.  We completed full testing on 11 distinct batches of Purple Posy Classic Stampin’ Ink before releasing the last version. We are now confident that no additional efforts would uphold our coordination needs over time. We appreciate your patience as we have worked through this manufacturing difficulty and regret that we are unable to share better news.
We understand how difficult this is when it comes to demonstrators running their business and for customers wanting to purchase & use a product. We are dedicated to serving everyone to the best we can, even in situations like this. We continue to be committed to offering color coordination across all our product lines.

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